Help
Something not working? A question about your data? We're here to help.
Contact
Email us
team@cactos.it — questions, bug reports, and feedback welcome.
Response time
We typically respond within 1–2 business days.
Frequently asked questions
How do I add stocks to my portfolio?
Tap the + button on the Portfolio tab, search for a stock by ticker or company name, then enter your purchase quantity, price, and date.
How do I sync my data across devices?
Sign in with the same phone number on each device. Your portfolio syncs automatically through your folioaide account whenever the App is open and connected to the internet.
Are my portfolio holdings secure?
Yes. Your holdings are encrypted on your device with AES-256 and sent over encrypted connections. We use Firebase Authentication to secure your account.
Is my data sold to third parties?
No. We never sell your personal information. See our Privacy Policy for full details on how we handle your data.
How do I delete my account?
Email team@cactos.it from the address you'd like us to reply to, and include the phone number you signed in with. We'll permanently delete your account and all associated data within 30 days.
Where does the stock data come from?
We source real-time and historical market data from established financial data providers. Data may be delayed up to 15 minutes depending on your region.